- Introduction
We want you to be completely satisfied with your purchase from our website. If for any reason you are not satisfied, you may return your item(s) for a refund or exchange.
- Eligibility
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Return and Exchange Process
To initiate a return or exchange, please contact us at [email protected] within 14 days of receiving your order. We will provide you with instructions on how to proceed with the return or exchange process.
- Refund Process
If you are eligible for a refund, we will process your refund within 5 business days of receiving your returned item(s). The refund will be credited to your original method of payment.
- Exchange Process
If you are eligible for an exchange, we will process the exchange within 5 business days of receiving your returned item(s). We will send you the new item(s) once we receive the returned item(s).
- Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
- Sale Items
Only regular priced items may be refunded or exchanged. Sale items are final sale and cannot be refunded or exchanged.
- Damaged or Defective Items
If your item(s) arrive damaged or defective, please contact us at [email protected] within 7 days of receiving your order. We will provide you with instructions on how to proceed with the return or exchange process.
- Contact Information
If you have any questions or concerns about our Returns and Refunds Policy, please contact us at [email protected].